Survey data collection methods
Market research projects, customer satisfaction survey or employee feedback surveys need maximum results: Engaging respondents and panelists to make sure you deliver quality information about your market or industry.
Maximum respondents for the most accurate data
To make sure your research project will deliver the most accurate data and results you need to maximize respondents. Nebu software operates in various modes to conduct surveys and to collect data. Face-to-face, telephone, mobile phone or paper survey results can be used stand alone or combined. This multi-mode capability guarantees more respondents and higher response rates.
All methods explained: benefits of WAPI, CAPI and CATI software
Let's have a look at the various methods.
- face-to-face or personal interviewing (CAPI)
- How: Questions will be asked offline using a laptop or tablet
- Main benefit: available on every location
- telephone / mobile phone (CATI)
- How: Interviews are conducted by telephone via the internet environment.
- Main benefit: scalabe and cost-effective.
- web based interviewing / online surveys (WAPI, WASI, CAWI)
- How: The respondent directly answers questions on the internet
- Main benefit: available every day of the week, every moment of the day.
- data entry
- How: Entry of data from paper-and-pencil questionnaires
- Main benefit: A lot of information can be entered/imported with great speed.
As mentioned before, respondents can choose either one method or combine several to conduct their interviews.
Nebu's software
With the Nebu surveying tools market researchers, sales departments and HR staff can learn and benefit from survey results. Market research, customer satisfaction surveys or employee satisfaction surveys can all be carried out by Nebu's Dub InterViewer.
Contact Nebu
Contact us for more information. Try our data collection software or panel management software and let us convince your organization that our tools will certainly improve your business. Contact our sales office by calling +1 917 628 2273 (USA), +44 84 4704 6869 (UK) or our headquarters on +31 251 311 413. You can also contact our sales department online.