CATI Interviewing

CATI is an acronym for Computer-Assisted Telephone Interviewing. As its name implies, a questionnaire used in a telephone interview is pre-programmed into an individual computer or onto a computer network, using specialized software.

During CATI interviewing, a respondent and the interviewer are speaking to one another via telephone. The interviewer reads each question to the respondent exactly as it appears on the screen of the computer, and enters the respondent’s answers directly into the questionnaire program in real time as the survey progresses. 

Nebu's software is the best solution to conduct phone interviews, and as a specialist on fieldwork we love talking about it.