IFF and Nebu

Maximizing Call Center Productivity

Efficiency, flexibility and productivity are key

IFF International was founded in 2003 to specialize in international CATI Research as part of the Leyhausen Group. In 2015, IFF chose to implement Nebu’s new add-on, the Dialer as a Service, which offers best-of-breed Predictive Dialing Software as an integrated part of the data collection environment, using SIP Trunking technology.

Read more in this case study about realizing shared goals in the field of Market Research and how IFF maximized Call Center productivity with Dialer as a Service.

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