IFF and Nebu: Maximizing Call Center Productivity
As a CATI specialist, IFF needed a high-performance dialer that allows them to maximize Call Center productivity. That is why they chose to implement Nebu's new add-on, the Dialer as a Service, in 2015.
“As soon as we heard the news about the Dialer as a Service, we quickly realized that this is just what we need." - Dietmar Zentner, Managing Director at IFF.