Nebu News

March 24, 2016

DJS and Nebu: Optimizing Fieldwork Efficiency

DJS Research and Nebu has been working together since 2010.

"We noted that reduced response rates were affecting our interviewer productivity and, overall, increasing costs. We knew that automating the dialing process would have multiple benefits to us and our interviewing agents."
- Matt Coulling, Operations director at DJS Research

Download our case study to see how our Dialer as a Service assisted DJS Research.


A Guide to Do-Not-Call Lists

Have you experienced that you called someone because of a research and they said that you shouldn't call them because they are on a Do-Not-Call list?

As a market researcher, it can be hard to deal with people who do not differentiate between telemarketing calls and market research calls.

To help you we wrote a guide where we collected everything you need to know about DNC lists and how our software helps you to synchronize DNC lists with your running CATI projects.

Check it out on our blog!


Meet the team

This time I would like to introduce you Sandor Marton from our Hungarian office.

Sandor joined Nebu in 2012, as a Customer Care professional, currently he is a member of the Technical Account Management team, working on the New Product Introduction procedure, but still keeping an eye on tickets and client's needs.

He believes that open and straightforward communication is the most important factor when working with both colleagues and clients.