Dapresy and Nebu announce Technology Integration Partnership, streamlining Customer- and Experience solutions
Dapresy and Nebu, two of the leading technology providers for the Market Research industry, announce their cooperation in the field of Customer Experience. The combined product offers customers a comprehensive solution including Sample Management, Data Collection, Reporting and Case Management.
The new solution is easy to use and efficient, with quick project setup thanks to a high level of automatization. Data can be uploaded from any CRM tool into Nebu’s sample management solution. After an automated data check, email or SMS invitations are sent through Nebu to start data collection. Once the data is collected, it is automatically pushed into Dapresy’s reporting module for visualization and reporting. In Dapresy, report users get access to existing interactive dashboards, reports and tables – and can even create their own very easily. The solution also offers case management functionalities to really turn insights into actions. All data can be retransferred into the CRM system in a closed-loop. Furthermore, Dapresy’s strong design capabilities result in intuitive report analysis and insights that are easily conveyed, which ultimately leads to high usage and engagement. Through the automated alert process and visually highlighted insights, report users can focus on what is most important.
Customers who seek a professional service partner who can implement a tailored CX/EX solution Nebu and Dapresy recommend DataExpert, one of the largest, independent data processing and visualization companies in central-Europe.
(from left: Michael Lersch and Eric van Velzen lunching the CX360 solution during the Research & Results exhibition, Munich 2019)
“Over the last couple of years, Dapresy has successfully expanded in the DACH area. With our Nebu partnership, we can now offer clients a wide range of solutions addressing the market's needs. My team and I look forward to working with Nebu to provide the industry with a proofed and comprehensive technology platform.” says Michael Lersch, Managing Director DACH, Dapresy Deutschland GmbH.
Eric van Velzen, CEO of Nebu, added to that: "While rolling out our CX solution to a series of countries of a global HR temporary staffing agency, we found that working with Dapresy was smooth, delivered great results and was all backed with great technology. Partnering to make this available as a turn-key solution to a bigger market was only a natural next step."
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Dapresy is a global provider of data analysis and visualization software for market research and customer experience management. Its SaaS solution offers users flexibility and choice in delivery from standard cross tables, PowerPoint and PDF downloads to highly visual and interactive dashboards. Market research agency and enterprise professionals in more than 30 countries utilize the Dapresy platform to clearly communicate complex data from markets, users and customers. Dapresy serves 80 percent of the top 50 market research agencies worldwide. Founded in 2003, Dapresy’s global headquarters is in Sweden with North American headquarters in Portsmouth, NH. In addition, it has client service offices in Germany, United Kingdom, Bosnia and Herzegovina, and Australia. In 2017, Verdane Partners made a significant investment in Dapresy, allowing it to achieve its long-term growth plans.
About Nebu
Nebu offers 25 years of experience in building and delivering software solutions for Market Research. Nebu Data Suite is a powerful engine allowing to collect, manage and utilize data from any source and for any purpose. It allows to integrate and automate all research processes. Nebu Dub InterViewer is the most flexible and robust all-modes data collection software on the market (telephonic, online, mobile, offline). Data collected from various sources can be processed, enriched and stored in the central management platform, Nebu Data Hub. The Hub automates your entire market research process, enables you to conduct analysis and transform data into interactive visualizations to be shared in real-time Nebu Reporter dashboard or other external reporting platforms like Dapresy.